Extra Mile
Do you go the extra mile for your clients, your co-workers, your referral sources?
Below are some examples of how you can go the extra mile:
- Clients
Soothing music being played as patients walk in the door for check-in.
Taking the time to ask about their families and loved ones.
Having their favorite snacks available during break times.
- Co-Workers
Asking if there is anything you can do to help them with their job.
Remember their birthday and do something special for them.
Get to know your co-workers outside of the professional setting if possible.
- Referral Sources
Bring goodies (snacks, treats, etc.) when visiting them.
Over communicate about the patients that they have referred.
Follow-up about former patients to show that you care about the patients.
Going that extra mile can have significantly positive impacts on the relationships that you have. I challenge you to come up with your own “Extra Mile Efforts.”
Jacob Shaheen
Director Of Business Development
UltraGroup Healthcare
jshaheen@ultragrouphealthcare.com